Operational Sourcing Manager

About the role

As an Operational Sourcing Manager at HOLY, you will be responsible for the end‑to‑end sourcing lifecycle of selected physical product categories, ensuring that approved products, campaigns and operational requirements are translated into reliable supplier commitments, accurate product data, compliant goods and on‑time delivery.

Key responsibilities

• Own operational sourcing for assigned categories, from supplier research and quotations through supplier selection, purchase order, production and delivery.
• Place and manage campaign, creator, fair, merchandise and other operational orders once requirements, designs, product setups and quantities are finalised.
• Maintain the supplier portfolio and manage day‑to‑day communication, operational terms, production follow‑up, delivery timelines and supplier guidelines.
• Track supplier performance, identify risks and delays early, and coordinate corrective actions to protect cost, quality and availability.
• Support the development and set‑up of merchandise and other physical products by preparing design briefings, barcodes, specifications and packaging information.
• Create and maintain accurate ERP product records, including SKUs, pricing, taxonomy, attributes, vendor data, lead times and linked digital assets.
• Coordinate sample and goods quality control for merchandise and other products, manage supplier documentation and support resolution of quality or delivery issues.
• Manage direct shipments, forwarder coordination, freight rates and customs documentation.

Required profile

• Proven experience managing supplier relationships and procurement processes for physical goods.
• Ability to collaborate with cross‑functional teams such as Forecasting, Design, Quality, Logistics, Finance, Shop and Customer Support.
• Strong organisational and analytical skills to monitor performance, mitigate risks and ensure on‑time delivery.

Required skills