Application Service Manager – Hamburg (Hybrid)

About the role

We are seeking an Application Service Manager to lead the management, support and optimisation of Windows Server‑based applications within a leading international media organisation based in Hamburg. The role is hybrid, with 2–3 days on‑site per week, and requires fluency in German and English.

Key responsibilities

• Manage, support and optimise Windows Server applications across AWS, Azure and on‑premise environments.
• Troubleshoot incidents, perform root‑cause analysis and ensure high‑availability of application services.
• Collaborate with internal stakeholders, product teams and external service providers.
• Drive automation, standardisation and continuous‑improvement initiatives.
• Maintain security, patching and compliance standards.

Required profile

• Proven experience in Application Management, Application Support, IT Operations or IT Service Management.
• Strong Windows Server administration expertise.
• Hands‑on experience with AWS (EC2) and PowerShell scripting.
• Knowledge of Terraform, Azure or AWS ECS is a plus.
• Excellent stakeholder management and communication skills.
• Fluent German and English.

Required skills

• Windows Server
• AWS EC2
• PowerShell
• Terraform (optional)
• Microsoft Azure (optional)
• AWS ECS (optional)