Business Process Consultant Lead

About the role

The Business Process Consultant Lead will steer the analysis, redesign, and harmonisation of engineering lifecycle processes across multiple business divisions. The role aligns engineering practices with the capabilities of the enterprise Windchill PLM platform and supports data‑driven decision making for future improvements.

Key responsibilities

• Lead end‑to‑end analysis of existing engineering lifecycle processes across divisions.
• Identify inefficiencies, manual handovers, and system gaps affecting product development.
• Define future engineering lifecycle processes aligned with industry best practices and PTC Windchill PLM capabilities.
• Facilitate cross‑functional workshops with engineering, manufacturing, and IT stakeholders.
• Develop process documentation, including workflow diagrams, operational procedures, and responsibility matrices.
• Establish standardized engineering processes across multiple business units where appropriate.
• Support business case creation for process improvements and technology enhancements.
• Guide requirements intake and prioritisation for improvements within the Windchill PLM environment.
• Ensure process designs comply with enterprise architecture and data‑governance standards.
• Assist organisational change enablement activities, including training and communication.

Required profile

• Extensive experience in engineering lifecycle management and product data management.
• Strong background in process analysis and business transformation within manufacturing organisations.
• Proven ability to facilitate global workshops with engineering leaders and business stakeholders.
• Bachelor’s or Master’s degree in Engineering, Industrial Engineering, or Business Process Management.
• Training or certification in process improvement methodologies is preferred.

Required skills

• PTC Windchill PLM platform