Community & Social Media Manager

About the role

As the Community & Social Media Manager at voize, you will shape and grow the end‑user community of care workers who rely on our AI companion. You will turn everyday experiences into a vibrant movement, making voize the brand that frontline workers love, talk about, and recommend.

Key responsibilities

• Build voize’s end‑user community from scratch: select platforms, seed with power users, run onboarding, and keep the community active.
• Own organic social channels for end users: create and publish written content, short‑form videos, and visuals.
• Capture and share user stories, testimonials, and user‑generated content from nurses, care workers, and other frontline staff.
• Develop a social & community playbook covering tone of voice, content pillars, publishing cadence, and response guidelines.
• Lay the groundwork for events, champion/ambassador programs, and key‑opinion‑leader partnerships.

Required profile

• 3‑5 years of experience managing community and/or organic social for a B2B SaaS, health‑tech, or purpose‑driven brand.
• Proven track record of building a channel or community from the ground up.
• Strong experience with community platforms such as Facebook Groups, Slack, Discord, or WhatsApp.
• Hands‑on content creator who writes well and can produce short‑form video and visual assets independently.
• Authentic, empathetic communicator able to earn trust with a demanding audience of care workers.
• Fluent in German and comfortable communicating in English.

Required skills

• Facebook Groups
• Slack
• Discord
• WhatsApp Communities
• Short‑form video creation

What we offer

• Fast‑growing startup environment with real impact on frontline workers.
• Open, collaborative culture with regular team events, either from our Berlin office or remotely across Germany.
• Stock options to become a co‑creator of voize’s success.
• Generous perks: 30 vacation days plus birthday off, Germany Transport Ticket, Urban Sports Club membership, and regular company off‑sites.