Forward Deployed Engineer - CPG/Retail

About the role

Celonis, a platform for industrializing Enterprise AI, is looking for a Forward Deployed Engineer (internal title: Senior Value Engineer) based in Munich. The engineer acts as a trusted advisor to customers, owning the end-to-end value journey of landing, expanding, adopting and renewing clients. The role works closely with the Celonis sales teams and partners, and requires native-level German.

Key responsibilities

• Translate customers' strategic priorities into high-impact Celonis use cases, demos and business cases
• Run value workshops and proof-of-value projects, presenting the value opportunity and roadmap to C-level executives
• Facilitate workshops to identify process improvement opportunities and initiate change initiatives
• Present results and realized value to senior management
• Own the customer value journey and build an expansion roadmap for each account
• Give feedback to product teams on new use cases

Required profile

• Analytical experience demonstrating value through business data analysis, process improvement and software deployment; ideally in solution consulting, sales engineering or IT/management consulting, or in-house analytics roles
• Experience identifying use cases, deploying improvements and training users and process owners
• Project management experience across several accounts at different stages of the value journey
• Experience preparing and communicating roadmaps and results to internal and external stakeholders
• Degree in technology and management, industrial/business engineering, business informatics, computer science, mathematics, economics or a comparable program
• Native-level or near-native German, written and spoken
• Ideally finance or supply chain domain knowledge and industry expertise (manufacturing, automotive, consumer, retail, pharmaceuticals, chemicals)

Required skills

• Good knowledge of business software and SaaS applications such as SAP
• Experience with RPA, BI tools, dashboards, apps and action flows
• Knowledge of Python and/or SQL
• Excellent communication and presentation skills

What we offer

• Restricted Stock Units (RSUs) and merit-based refresh grants
• Parental leave: 24 weeks fully paid for primary carers, 12 weeks for supporting carers
• Unlimited PTO in applicable regions and a flexible hybrid work model
• Learning framework, mentorship and a learning platform
• Wellness support, mental health counseling and paid volunteer days