Growth & Account Manager – DACH (AI & Greentech)

About the role

Join Reonic in Berlin as a Growth & Account Manager focused on the DACH region, combining AI-driven solutions with greentech. You will own customer success, drive revenue growth, and help renewable installers adopt our platform.

Key responsibilities

• Own customer success and revenue growth by continuously improving the customer experience and streamlining processes.
• Onboard customers as a trusted product expert, enabling them to implement Reonic efficiently.
• Partner cross‑functionally with Support, Product, and Engineering to accelerate adoption, drive usage, and uncover market opportunities.
• Drive Net Revenue Retention (NRR) by identifying expansion, renewal, and relationship‑strengthening opportunities.
• Lead strategic projects that support Reonic’s growth and innovation.

Required profile

• Resilient, driven, and passionate about helping customers realize long‑term value.
• Experience in customer service or success with a strong focus on customer‑facing interactions.
• Background in a high‑growth startup environment.
• Technical background such as (industrial) engineering or a top‑tier business school degree.
• Excellent communication skills in German (C2) and English.

What we offer

• Fast‑growing VC‑backed startup with 3000+ B2B customers in the renewable sector.
• Vibrant, collaborative office culture in a full‑in‑person team (5 days/week) near Hackescher Markt.
• Opportunities for personal and professional growth and the freedom to innovate.
• Perks include gym membership, coffee, regular team events, MacBook and more.
• Competitive pay.