Junior Operations Manager – French Market (Berlin)

About the role

As a Junior Operations Manager for the French market, you will be based in Berlin and support the publishing of retailer content on bonial’s platforms. You will work closely with the Sales team in Paris and collaborate with Traffic Management and Product teams in Berlin to ensure high‑quality online publications.

Key responsibilities

• Manage content and brochure publications for an assigned customer portfolio.
• Ensure published online content meets high‑quality standards.
• Communicate regularly with customers via email or phone.
• Collaborate with Campaign, Sales, Product, and IT teams.
• Contribute ideas for process, workflow, and documentation improvements.

Required profile

• Excellent French (C2 level) with perfect spelling and fluent English.
• Service‑oriented mindset, comfortable with phone and email communication.
• Autonomous, detail‑oriented and able to work independently.
• Experience with MS Office and CMS; Jira and Salesforce are a plus.
• Team player planning to live in Berlin long‑term.
• Previous experience in a similar role is advantageous.

Required skills

• MS Office
• CMS
• Jira
• Salesforce

What we offer

• High‑growth environment within a leading “Drive to Store” company.
• Access to innovative technology, including AI tools.
• Opportunities to shape the future of retail digitisation.