Quality Specialist – Automotive Audio & Multimedia

About the role

We are looking for a Quality Specialist to support the after‑sales business of genuine parts for Hyundai and Kia in Europe. The role focuses on audio and multimedia systems, analysing field claims, driving improvements and ensuring high quality standards across the region.

Key responsibilities

• Analyse field claim data, identify improvement needs and initiate corrective actions.
• Investigate customer‑reported issues on vehicles, confirm symptoms and collect relevant data.
• Manage recovery of claim parts, perform first‑line lab analysis and support root‑cause investigations.
• Execute new‑car and new‑part evaluations for the European market using dedicated checksheets.
• Develop and continuously improve methods and checksheets to detect region‑specific quality issues.
• Report findings to headquarters and support implementation of improvements.
• Assist local factories and suppliers on quality topics, including 0‑km investigations and development‑stage evaluations.

Required profile

• Engineering degree or equivalent work experience.
• Minimum 3 years of automotive experience, preferably with audio/multimedia systems.
• Valid driving licence (category B).
• Fluent English; German is a plus.
• Willingness to travel within and outside Germany on short notice.

Required skills

• Proficiency with MS Office (PowerPoint, Excel, Word).
• Ability to use basic test equipment such as oscilloscopes, digital multimeters and power supplies.
• Capability to read and interpret electronic schematics and block diagrams.
• Strong data‑analysis skills for claim evaluation and improvement verification.

What we offer

• Opportunity to work with a leading global automotive supplier.
• Dynamic, international environment with cross‑functional collaboration.
• Professional development in automotive quality engineering.