SAP AMS Project Manager – Germany
Infosys
Stellenbeschreibung
About the role
Infosys is looking for a dynamic Project Manager to lead end‑to‑end Application Management Services (AMS) for SAP solutions across major German locations. You will be responsible for overseeing large‑scale SAP support programs, ensuring service level agreements are met, and driving continuous improvement for enterprise customers.
Key responsibilities
- Lead and coordinate SAP AMS programs (S/4HANA and/or ECC) for DAX 30 and Fortune 1000 clients.
- Ensure compliance with SLAs, OLA’s and contractual obligations.
- Collaborate with cross‑functional teams to deliver high‑quality IT services.
- Drive process optimisation and continuous improvement initiatives.
- Manage budgets, reporting, and performance metrics for assigned programs.
- Act as the primary point of contact for customers, addressing escalations and ensuring satisfaction.
Required profile
- Proven experience in managed services for SAP systems (S/4HANA and/or ECC).
- Demonstrated people‑management and leadership abilities.
- Strong problem‑solving, communication and stakeholder‑management skills.
- Business‑oriented mindset with the ability to operate in a fast‑changing environment.
- Solid understanding of SLA/OLA frameworks and contract management.
- Good knowledge of SAP ERP functional or technical concepts.
Required skills
- SAP S/4HANA
- SAP ECC
- SAP ERP
What we offer
- Competitive compensation package with performance‑based bonus.
- Access to modern on‑demand learning resources.
- Opportunities to lead large, global teams on digital transformation projects.
- Career growth within one of Europe’s fastest‑growing SAP consulting firms.
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