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Senior Air Operations Specialist – 2nd Shift

Crane Worldwide Logistics · Francfort-sur-le-Main

Neu
Senior 🇬🇧 English
TMS ERP Microsoft Office

Stellenbeschreibung

About the role

The Senior Air Operations Specialist will manage documentation, routing and rate negotiation for ground and air shipments on the 2nd shift (16:00‑00:00). Based in Germany, you will act as the primary contact for client inquiries, resolve issues and support the sales team with accurate freight quoting.

Key responsibilities

  • Generate and review airline bills, motor carrier BOLs, export/import declarations and NAFTA/USMCA forms.
  • Select optimal transport modes for U.S. and cross‑border Canadian shipments, balancing cost and service level.
  • Negotiate rates and service agreements with carriers such as UPS, DHL and FedEx, and monitor carrier performance.
  • Coordinate daily with customs brokers to provide import documentation, track entries and expedite clearance.
  • Audit domestic freight invoices, identify discrepancies and work with carriers to adjust charges.
  • Provide sales teams with weight/dimension data, prepare freight quotes and recommend cost‑effective carriers.
  • Serve as the main point of contact for client shipment status updates and complaint resolution.
  • Maintain accurate records to meet corporate and regulatory standards.

Required profile

  • Excellent verbal and written communication with strong problem‑solving abilities.
  • Proven ability to work under pressure in a fast‑paced environment and manage multiple priorities.
  • Detail‑oriented analytical mindset.
  • Eligibility to reside and work in Germany (proof of residence and work permit required).

Required skills

  • Proficiency with Transportation Management Systems (TMS) and Enterprise Resource Planning (ERP) platforms.
  • Advanced knowledge of the Microsoft Office suite.

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Veröffentlicht vor 4 Stunden

Läuft ab in 1 Monat

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Crane Worldwide Logistics

Francfort-sur-le-Main