Senior Executive Assistant – Luxembourg

About the role

The European Investment Bank is seeking a (Senior) Executive Assistant to support the Ombudsperson at its Luxembourg headquarters. This full‑time, three‑year fixed‑term role requires regular on‑site presence and offers the chance to work in a highly international, multi‑cultural environment.

Key responsibilities

• Plan and organise events, missions, high‑level internal and external meetings, receptions and business trips, handling travel arrangements, administrative preparation and follow‑up.
• Independently manage and optimise the Ombudsperson’s agenda, assessing priorities, resolving competing demands and adjusting schedules as issues arise.
• Act as the central coordination point between the Office of the Ombudsperson and internal/external stakeholders, ensuring timely, accurate and confidential information exchange.
• Manage correspondence, prepare replies, ensure appropriate follow‑up and meet deadlines.
• Coordinate preparation, quality‑check and timely submission of documentation for the Ombudsperson’s review and approval.
• Maintain electronic and paper filing systems, ensuring data quality and easy retrieval.
• Provide ad‑hoc support for research, event organisation and project‑related tasks.
• Accompany the Ombudsperson on missions to EIB Group offices when required.

Required profile

• Proven experience in executive assistance, preferably at senior level, within an international or multi‑cultural setting.
• Strong judgment, discretion and the ability to handle highly confidential information.
• Excellent organisational and prioritisation skills, with the capacity to manage complex and competing demands.
• High degree of autonomy and ability to act as a reliable point of contact for sensitive matters.
• Fluent written and spoken English; additional EU languages are a plus.

Required skills

What we offer

• Relocation support for successful candidates.
• Opportunity to work in a truly international, multi‑cultural environment.
• Three‑year fixed‑term contract with full‑time hours.