System Administrator – Workplace IT

About the role

LiveEO is building the market leader in satellite analytics. As a System Administrator in the Workplace IT team you will ensure the infrastructure, security and tooling needed for a fast‑growing satellite intelligence company run smoothly.

Key responsibilities

• Administer and maintain the identity provider and mobile device management platform, handling user lifecycle, group policies, conditional access and MFA.
• Support day‑to‑day operations of the productivity suite (email, calendar, shared drives, admin console policies).
• Manage collaboration tools, access provisioning and workspace administration.
• Maintain the IT asset management system with accurate hardware inventory and lifecycle status.
• Administer the IT service management platform, including ticket workflows, request forms, SLAs and internal knowledge base.
• Provide admin support for the engineering team’s issue tracker (user provisioning, workflow configuration, integrations).
• Support cloud infrastructure operations and basic administration within AWS.
• Administer and troubleshoot network hardware – routers, switches, access points and VPN – for office and remote setups.
• Evaluate, roll out and govern AI coding and productivity tools used by engineering and other teams.
• Provide hands‑on troubleshooting for macOS, Linux and Windows endpoints.
• Contribute to security hardening: patch management, endpoint security, vulnerability remediation and access reviews.
• Assist with SOC 2 and ISO 27001 compliance activities such as evidence collection, control documentation and audit preparation.
• Maintain IT documentation, runbooks and onboarding/off‑boarding processes.
• Act as an escalation point for IT support tickets and resolve infrastructure issues across the stack.

Required profile

• 3‑5 years of experience in system administration, IT infrastructure or workplace IT.
• EU citizenship (due to the nature of the role).
• Hands‑on attitude with the ability to own problems end‑to‑end.

Required skills

• Experience with a cloud‑based identity provider and mobile device management solution.
• Proficiency in AWS administration.
• Strong knowledge of macOS, Linux and Windows endpoint management.
• Network hardware troubleshooting (routers, switches, access points, VPN).
• Familiarity with IT service management platforms and ticketing workflows.
• Understanding of security best practices, patch management and vulnerability remediation.
• Experience supporting SOC 2 and ISO 27001 compliance processes.
• Ability to evaluate and govern AI coding and productivity tools.