Systems Development Specialist (Tier 1 and 2)

About the role

The Information and Communication Technology Section (ICTS) of the United Nations Volunteers (UNV) is looking for a Systems Development Specialist. ICTS supports UNV's digital transformation, covering AI, automation, cloud computing, cybersecurity and volunteer management systems. The specialist works in the ICTS Applications team under the ICT Specialist, Portfolio Coordinator, and must be available during core working hours aligned with the CET/CEST timezone.

Key responsibilities

• Analyze and design UNV applications: elicit and validate business requirements, write specifications and test plans, and liaise with business units and external IT specialists.
• Develop and maintain UNV applications, including new features, integrations and database and server administration (MSSQL Server, MySQL, Linux, Apache, PHP).
• Manage change control, coordinate with outsourced developers, and provide Tier III application support and user training.
• Help prepare periodic and ad-hoc reports and statistics.

Required profile

• Advanced university degree (Master's) in Software Engineering, Computer Science or a related ICT field, or a Bachelor's degree plus two years of qualifying experience.
• Five years of relevant experience with a Master's, or seven years with a Bachelor's, in cloud application analysis and development or ICT/application maintenance.
• Fluent English; proficiency in another UN official language is an asset.
• Located within a maximum four-hour time difference from Central European Time.

Required skills

• Drupal development (hooks, services, events, plugins, theming, Views, Rules, Webform, multilingual), APIs and integrations (REST, JSON:API, OAuth, GraphQL), migrations, and performance optimization.
• SharePoint development and maintenance (.NET, PowerApps, Flow, Forms, REST web services) is mandatory.
• CI/CD deployment tools, Git, and issue tracking tools.
• Desirable: Azure certifications, ITIL, ISO 9001 knowledge, Moodle development, Salesforce administration, and agile methods.