Account Manager – B2B Partnerships

About the role

Wolt is expanding its B2B offering, Wolt for Work, across Europe. As an Account Manager you will own the post‑acquisition relationship with corporate clients, ensuring they receive long‑term value and stay engaged with the platform.

Key responsibilities

• Build and nurture strong relationships with decision‑makers at SMBs and large enterprises.
• Act as a trusted advisor, helping clients maximise the benefits of Wolt for Work.
• Identify upsell opportunities, drive usage growth and secure long‑term retention.
• Provide proactive support, troubleshoot issues and ensure a seamless client experience.
• Collaborate with Product, Marketing, Operations and Customer Support to align solutions and incorporate client feedback.
• Analyse client data to uncover opportunities, prioritise focus areas and guide account strategies.

Required profile

• Fluent in German and English, both written and spoken.
• Proactive mindset with the ability to anticipate risks and generate loyalty‑building ideas.
• Strong relationship‑building skills and credibility with clients at all levels.
• Excellent communication, interpersonal and negotiation abilities.
• Capable of managing multiple accounts and projects simultaneously.
• Data‑driven and analytical, able to interpret account metrics to inform decisions.

Required skills