Account Manager – Partner Success (Munich)

About the role

We are looking for an Account Manager to join a leading e‑commerce and technology company in Munich. You will be the main point of contact for external partners, helping them grow and integrate with our platform while driving strategic initiatives across the business.

Key responsibilities

• Manage day‑to‑day relationships with external partners, supporting their onboarding, growth and product submissions.
• Build and maintain senior‑level relationships, ensuring partner satisfaction and success.
• Represent partner needs to internal leadership and cross‑functional teams including operations, marketing, product and technology.
• Design and implement scalable processes for new workstreams to improve operational efficiency.
• Analyse challenges, propose data‑driven solutions and track operational issues to inform automation and tooling enhancements.
• Collaborate with internal stakeholders to continuously improve the overall partner experience and meet service level agreements.

Required profile

• Excellent communication and presentation skills, especially with senior leadership and external partners.
• Strong attention to detail and a highly organized, process‑oriented work style.
• BA/BS degree or equivalent practical experience.

Required skills

What we offer

• Competitive annual salary of €39,000.
• Fixed‑term contract of 9 + months starting August 2026.
• Full‑time onsite role in Munich, Germany.
• Opportunity to work in a fast‑paced, innovative e‑commerce environment.