Airport Passenger Support Assistant (Freelance)

About the role

Join the Flighthelp Airport Team to assist travelers during major flight delays or cancellations. You will be on‑site at airports in your region, offering clear, friendly guidance and helping passengers understand the support options available to them.

Key responsibilities

• Provide real‑time information to passengers affected by disruptions.
• Explain available assistance services and direct travelers to the appropriate resources.
• Maintain a welcoming presence in busy airport environments.
• Collaborate with airport staff and other Flighthelp team members as needed.

Required profile

• Enjoys fast‑paced, people‑focused settings.
• Strong verbal communication skills.
• Fluent in French; English is a plus.
• Freelancers or flexible workers seeking side‑income opportunities.
• Background in hospitality or customer‑facing roles (not mandatory).

Required skills

What we offer

• Fixed payment for each completed assignment.
• Performance‑based bonuses with high earning potential.
• Flexible, assignment‑based schedule.
• Dynamic airport environment with opportunities to meet international travelers.
• Independent, people‑focused work with comprehensive onboarding and guidance.