Customer Growth Manager – Account Expansion

About the role

We are looking for a Customer Growth Manager to own expansion revenue across a portfolio of existing customers in Munich. You will help build DataGuard’s Account Management function from the ground up, turning customer needs and regulatory changes into commercial opportunities.

Key responsibilities

• Own expansion revenue for a selected portfolio of high‑potential customers.
• Design and execute strategic account plans to uncover new use cases and engage additional stakeholders.
• Translate customer, regulatory and compliance requirements into upsell and cross‑sell conversations.
• Collaborate closely with Customer Success and Professional Services to identify and convert opportunities.
• Lead commercial discussions from discovery through negotiation and close, building trusted relationships with key stakeholders.

Required profile

• Proven experience managing revenue targets across existing B2B SaaS customers or named accounts.
• Ability to spot growth opportunities and convert them into upsell or cross‑sell revenue.
• Comfort operating in an ambiguous, fast‑growing environment and shaping new processes.
• Fluent in German and English.

What we offer

• High degree of flexibility with tailored working hours and choice of work location.
• Access to employee accelerator programs, bi‑annual feedback cycles and a personal training budget.
• Opportunity to grow on expert or leadership paths in a purpose‑driven scale‑up.