Executive Assistant to Managing Director & Hotel Manager

About the role

The Executive Assistant provides comprehensive administrative and operational support to the Managing Director and Hotel Manager at Rosewood Hotel Group. This position ensures smooth day‑to‑day management of the executive office while acting as a liaison between senior leadership, internal teams, ownership representatives, and external partners.

Key responsibilities

• Manage complex calendars, appointments, and scheduling priorities for senior leaders.
• Arrange domestic and international travel, accommodation, transportation, and detailed itineraries.
• Coordinate executive visits, VIP arrivals, ownership tours, and corporate meetings.
• Prepare meeting agendas, presentations, reports, briefing materials, and follow‑up documentation for Executive Committee meetings and business reviews.
• Record meeting minutes, track action items, and ensure timely follow‑up across departments.
• Serve as the central point of coordination between executive leadership, ownership, corporate teams, and hotel departments.
• Support internal communication, associate engagement activities, and leadership events.
• Identify and implement improvements to administrative processes and office efficiency.
• Monitor quality initiatives and assist with sustainability, community engagement, and social impact projects aligned with Rosewood’s purpose.

Required profile

• Vocational training or university degree in Hospitality Management, Tourism, or a related field.
• Previous experience as an Executive Assistant, Personal Assistant, Executive Office Coordinator, or similar administrative role.
• Experience in a luxury hotel or hospitality environment is preferred.
• Exceptional organizational and time‑management abilities with strong attention to detail.

Required skills