Forward Deployed Engineer (m/f/d)

About the role

Langdock brings leading AI models onto one secure, model-agnostic platform used by more than 10,000 companies. As a Forward Deployed Engineer, you take the most valuable customer use cases from idea to production, working inside the customer's problem to build agents, workflows, apps and integrations. You work alongside the Account Owner as the technical partner in the customer's transformation and feed your learnings back into the product.

Key responsibilities

• Run technical discovery on qualified, high-value use cases, mapping processes, systems, data flows and constraints with business and technical stakeholders.
• Design and build production-grade agents, workflows, Skills, Apps and integrations on Langdock, from prototype to company-wide rollout.
• Own the implementation of advanced and beta-feature use cases and high-profile proofs of concept with the Account Owner.
• Turn individual solutions into reusable patterns, templates and on-platform resources, and maintain the bundles repository.
• Measure impact (time saved, costs reduced, tools replaced, quality improved, time to value) and package results into ROI stories.
• Support partners with architecture reviews, scoping sessions and enablement.
• Act as the technical voice of the customer internally, keeping Product above Customer Success, Marketing and Sales.

Required profile

• 3+ years of experience building production software, data or integration systems, ideally in a customer-facing role.
• Hands-on experience with LLM APIs, agents, tool use, retrieval and workflow automation, and the ability to choose between models and approaches.
• Ability to discuss data privacy, security, identity and integration architecture with CISOs, IT leads and engineers.
• Good at scoping, translating business problems into technical designs and technical trade-offs into business terms for executives.
• Commercially aware, understanding that your work drives retention and expansion.
• Fluent German (C1+) and English.

What we offer

• Work from the Berlin office, together in person; days start at 8:30, with lunch and dinner together.
• Transparent salaries tied to levels, with equity in all roles.
• A fast process, with most steps completed within two weeks.