Logistics Service Manager (m/w/d) – Airbus Hamburg

About the role

Airbus is looking for a Logistics Service Manager (m/w/d) in Hamburg. You will manage and continuously improve physical logistics services across operational, contractual and stakeholder-related interfaces, combining supply chain expertise, supplier coordination and performance management. The position is full-time, 35 hours per week, in a two-shift model.

Key responsibilities

• Monitor service quality, costs, delivery performance and environmental indicators to ensure continuous improvement of logistics activities.
• Maintain and review logistics processes, standards, rules and performance indicators.
• Coordinate with internal stakeholders, logistics providers and suppliers, and drive issue resolution through escalation, root-cause analysis and risk mitigation.
• Implement short-term, non-disruptive improvements in process optimisation, space utilisation and supply chain performance.
• Support logistics infrastructure, area management and the availability of standard distribution equipment.
• Manage contracts, service specifications, change requests, technical negotiations and supplier performance.
• Monitor contract compliance, SLAs, budget adherence and savings together with procurement and finance.
• Contribute to budget planning, cost control and the assessment of logistical impacts of planning changes.
• Support audits and corrective actions for quality, environmental protection, health and safety, dangerous goods and airworthiness requirements.

Required profile

• Several years of experience in logistics, supply chain management or supplier-facing operations.
• University degree or advanced vocational qualification in Industrial Engineering, Business Administration, Supply Chain Management, Logistics or a comparable field.
• At least two years of professional experience in supplier management, supplier coordination, logistics or supply chain operations.
• Fluent German and English.
• Willingness to work in a two-shift model and a 35-hour week.

Required skills

• Process optimisation, supplier performance management, contract management and SLA implementation.
• Budget planning, cost monitoring, contract mechanisms and financial evaluation of operational changes.
• Risk management, root-cause analysis, audit preparation and corrective/preventive actions.
• Practical SAP experience and use of digital workplace and collaboration tools.

What we offer

• Salary of 57,048 to 69,600 EUR per year.
• Structured onboarding and a clear, full-time working model.
• Corporate benefits with employee offers and discounts.
• Responsibility for visible improvement initiatives and collaboration with procurement, finance, quality and logistics providers.