Senior Product Designer Fan & Commerce

About the role

Beats & Bytes, Universal Music's product and technology organization, is hiring a Senior Product Designer for its Fan & Commerce area. The role sits in the Design & Research Team and reports to the VP Product. It connects fan engagement and eCommerce into a seamless journey, from discovering an artist to buying something. The position is based at the Berlin headquarters, is permanent and full-time, and starts immediately.

Key responsibilities

• Shape the fan journey from exploring an artist or brand store to completing a purchase, connecting content, engagement and commerce through design.
• Own design initiatives from discovery to launch, working with insights, product, engineering and operations.
• Turn assumptions into testable hypotheses and run prototypes, user testing and product experiments.
• Create intuitive, accessible experiences on mobile and desktop in Figma, and evolve shared components, design patterns and reusable tools.
• Explore how AI can strengthen discovery, ideation, prototyping and delivery, and share findings with the team.

Required profile

• At least 5 years of product design experience in eCommerce, consumer products or fan engagement, with a strong understanding of shopping journeys, product discovery and checkout.
• Combines user research, data and business context to challenge assumptions and choose methods that fit the question.
• Contributes to product direction through user journeys, concepts and prototypes.
• Hands-on experience with AI tools in design workflows, and excellent written and spoken English; German is a plus.

Required skills

• Figma, with attention to interaction, accessibility, typography, layout and brand expression.
• Comfortable with components, shared libraries and interactive prototypes.
• Experimental mindset: defines hypotheses and success criteria, and uses qualitative feedback, usability testing or A/B experiments.
• Collaborates with engineers on constraints and trade-offs, and keeps improving products after launch.

What we offer

• Concert ticket budget, employee discounts on physical music and merchandise, and internal music events.
• Mostly in-office work with regular remote opportunities.
• 30 vacation days plus fixed company closure days.
• Special rates for public transport and a job bike leasing offer.
• Professional development through workshops and courses, and an Employee Assistance Program for mental health.