ServiceNow Architect (Remote, Germany)

About the role

We are seeking an experienced ServiceNow Architect to join our growing team. The role is primarily remote, based in Germany, with occasional onsite visits to client locations. You will shape the technical roadmap for key customers and provide hands‑on expertise throughout project lifecycles.

Key responsibilities

• Collaborate with clients, leadership, and the ServiceNow development team to define requirements and design solutions.
• Create and maintain technical roadmaps for external customers and internal stakeholders.
• Lead end‑to‑end ServiceNow implementations, including integrations and platform modernization.
• Guide the development team, ensuring adherence to ServiceNow best practices for both out‑of‑the‑box and custom applications.
• Provide technical mentorship and act as a subject‑matter expert during project delivery.

Required profile

• 3‑5 years of hands‑on ServiceNow experience with a strong focus on architecture.
• Excellent communication skills in both German and English.
• Proven ability to work independently and lead technical teams.

Required skills

• ServiceNow platform expertise
• ServiceNow Architecture design
• ServiceNow Development and custom app creation
• ServiceNow integrations and platform modernization
• ServiceNow certifications (CSA, CAD, CIS)