Account Manager – Cloud & Managed Services

About the role

We are seeking a driven, customer‑focused Account Manager to join our fast‑growing cloud and managed services business in Munich. You will own a portfolio of existing customers, help them maximise the value of their cloud investments, and work closely with technical teams to deliver value‑led solutions.

Key responsibilities

• Manage and develop a portfolio of existing customer accounts.
• Build trusted relationships with key stakeholders and decision‑makers.
• Identify upsell and cross‑sell opportunities across cloud and managed services.
• Support customers with their cloud strategy and long‑term business objectives.
• Collaborate with technical, consulting, and delivery teams to ensure customer success.
• Lead account reviews, commercial discussions, and renewal conversations.
• Maintain accurate pipeline management and forecasting through CRM systems.
• Act as the primary commercial contact for your customers.

Required profile

• Experience in Account Management, Customer Success, or IT sales.
• Background in cloud, managed services, SaaS, IT services, or technology environments.
• Strong relationship‑building and stakeholder management skills.
• Commercially driven with a consultative sales approach.
• Experience managing mid‑market or enterprise customer accounts.
• Excellent communication and organisational abilities.

Required skills

• AWS or other public cloud technologies.
• DevOps concepts.
• Cloud migration processes.
• Managed services offerings.

What we offer

• Competitive base salary €100‑€110k plus OTE.
• Fast‑growing technology business with strong career progression.
• Hybrid working model (3 days onsite in Munich).
• Opportunity to work with modern cloud technologies and enterprise customers.
• Collaborative, supportive culture focused on growth and development.