Account Manager – Cloud & Managed Services

About the role

We are seeking a driven Account Manager to join our fast‑growing cloud and managed services business in Munich. You will be the primary commercial contact for a portfolio of existing customers, helping them maximise the value of their cloud investments while identifying new growth opportunities.

Key responsibilities

• Manage and develop a portfolio of existing customer accounts.
• Build trusted relationships with key stakeholders and decision‑makers.
• Identify upsell and cross‑sell opportunities across cloud and managed services.
• Support customers with their cloud strategy and long‑term business objectives.
• Collaborate closely with technical, consulting, and delivery teams to ensure customer success.
• Lead account reviews, commercial discussions, and renewal conversations.
• Maintain accurate pipeline management and forecasting through CRM systems.

Required profile

• Proven experience in Account Management, Customer Success, or IT sales.
• Background in cloud, managed services, SaaS, or technology environments.
• Strong relationship‑building and stakeholder‑management skills.
• Commercially driven with a consultative sales approach.
• Experience managing mid‑market or enterprise customer accounts.
• Excellent communication and organisational abilities.

Required skills

• AWS
• Public cloud technologies
• DevOps
• Cloud migration
• Managed services

What we offer

• Competitive base salary €100‑110k plus OTE.
• Hybrid working model (3 days onsite).
• Career progression in a fast‑growing technology company.
• Collaboration with highly skilled cloud and consulting teams.
• Supportive culture focused on growth and development.