Business Development Manager, Retail & Commerce (Fluent in German)

About the role

The German Services Business Development team is looking for a Business Development Manager to expand Mastercard’s Services footprint within the Retail and Commerce sector in Germany. You will identify new revenue opportunities, build executive‑level relationships, and commercialise data‑driven solutions that help clients grow.

Key responsibilities

• Develop and execute a growth strategy for a portfolio of Retail & Commerce clients, owning revenue, pipeline and new‑business targets.
• Identify, originate and convert new business opportunities through proactive client engagement and consultative selling.
• Build and maintain trusted relationships with senior stakeholders, including C‑suite, commercial, marketing, digital, data and customer‑experience leaders.
• Position Mastercard as a strategic growth partner by leveraging the full Services portfolio (Data & Analytics, Loyalty, Personalisation, Customer Engagement, Retail Media, Security Solutions).
• Lead complex commercial discussions and negotiate enterprise‑wide agreements across multiple stakeholder groups.
• Drive cross‑selling and upselling initiatives to maximise client value and accelerate long‑term account growth.
• Collaborate closely with Product, Consulting, Customer Success and Account Management teams to deliver measurable outcomes.

Required profile

• Proven experience in B2B sales or business development within the retail or commerce industry.
• Fluency in German and English, with strong communication and presentation skills.
• Demonstrated ability to build relationships with senior executives and negotiate enterprise contracts.
• Track record of achieving revenue targets and managing a robust sales pipeline.

Required skills