Commercial Coordinator - Central Europe

About the role

Kerzner's Commercial Coordinator for Central Europe reports to the Director, Commercial - Central Europe and provides operational, administrative and coordination support to the Global Commercial Office (GCO) team in Frankfurt, Germany. The role supports the smooth execution of commercial activity through process coordination, data accuracy, reporting support and logistics, so that account and commercial leaders can focus on revenue delivery and partner engagement.

Key responsibilities

• Coordinate and support regional GCO teams, schedule meetings, calls, travel and key commercial activities, and act as a point of contact for internal coordination and basic external enquiries
• Maintain shared files, folders and documentation in line with GCO standards
• Enter and maintain data accurately and on time in enterprise commercial systems such as Salesforce, and update account records, opportunities, pipelines and activity logs
• Help prepare and consolidate commercial reports, trackers and presentations, and maintain distribution lists, contact databases and reporting tools
• Support logistics and planning for trade shows, roadshows, sales trips and partner events, and help track and document commercial initiatives
• Support pre-opening and pre-integration activity at an administrative and coordination level
• Assist with basic market research, competitor tracking and information gathering, and maintain activity trackers, budgets and performance summaries
• Process and verify supplier invoices against purchase orders and approvals, submit approved invoices to Finance, track payment deadlines and resolve discrepancies
• Contribute to consistent ways of working, onboarding of new team members and improvements in coordination and administrative efficiency

Required profile

• 2-4+ years' experience in an administrative, coordination or operations support role
• Strong organisational skills and attention to detail
• Clear written and verbal communication skills in English
• Ability to manage multiple tasks and priorities reliably
• Proactive, collaborative and service-oriented; experience in hospitality, travel or a service-led industry is an advantage
• A university degree is an advantage but not essential

Required skills

• CRM and reporting systems (e.g. Salesforce)
• Microsoft Office (Word, Excel, PowerPoint, Outlook)