Customer Engineer – International Development Program (m/f/d)

About the role

As a Customer Engineer in Applied Materials' International Development Program, you will act as the primary liaison with strategic semiconductor customers in Europe. The role combines classroom training, a 12‑month field assignment in Taiwan, and hands‑on experience with cutting‑edge semiconductor equipment.

Key responsibilities

• Install, maintain and troubleshoot Applied Materials semiconductor equipment.
• Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic and gas systems.
• Support equipment installations, system start‑ups and hardware/process start‑up activities.
• Apply diagnostic techniques and structured troubleshooting methodologies.
• Collaborate with customers and internal teams to resolve technical challenges.
• Follow safety, quality and operational procedures, and use knowledge‑management systems.
• Participate in continuous‑improvement initiatives to increase equipment uptime.

Required profile

• Associate, Bachelor’s or Master’s degree in a technical field (Mechatronics, Engineering, etc.) or equivalent qualification.
• 0‑3 years of experience in field service, maintenance, installation engineering or related areas.
• Ability to read and interpret electrical and mechanical schematics.
• Basic troubleshooting and problem‑solving skills with mechanical aptitude (pneumatics, hydraulics, vacuum, thermodynamics).
• Familiarity with hand tools, power tools and basic test equipment.
• Strong verbal and written communication skills.
• Basic proficiency with Microsoft Excel, Word and PowerPoint.
• Valid work authorization for Germany, ability to return after Taiwan assignment, and a driver’s licence.

Required skills

• Reading electrical schematics
• Reading mechanical schematics
• Basic troubleshooting
• Pneumatics and hydraulics
• Vacuum system knowledge
• Electronics fundamentals
• Thermodynamics basics
• Hand and power tools usage
• Basic test equipment operation
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint

What we offer

• Salary range €52,000 – €71,500 per year.
• Full‑time permanent position based in Dresden, Germany.
• Up to 20% travel, including a 12‑month international assignment in Taiwan.
• Discretionary incentive bonus and monthly additional allowance.
• Employee stock programs, pension plan, tuition assistance and wellness benefits.
• Extensive technical and product training, career development and progression opportunities.