Front Desk Associate

About the role

As the first point of contact for members and guests, you will be the welcoming face of Mindspace’s Berlin location. Working closely with the Area Manager and Community Managers, you will ensure smooth daily operations and help create a vibrant coworking environment.

Key responsibilities

• Greet members and visitors, providing prompt and friendly assistance.
• Manage front‑desk activities during operating hours, including mail, shipping, supplies and equipment.
• Coordinate maintenance requests and keep the workspace organized.
• Support Community Managers in planning and executing member events.
• Identify and resolve member issues proactively.

Required profile

• 1–2 years of experience in customer service, sales or a similar hands‑on role.
• Strong organisational abilities and a talent for multitasking.
• Fluent in English and comfortable communicating in German.
• People‑first mindset with a practical, get‑it‑done attitude.
• Familiarity with Berlin’s startup and business ecosystem is a plus.

Required skills

What we offer

• Generous annual leave allowance.
• Meal benefits via a lunch card.
• Birthday and Christmas gift vouchers.
• Subsidised public‑transport subscription.
• Team events and end‑of‑year celebrations.