MHE Specialist – Automated Warehouse Support

About the role

Join Element Logic as an MHE Specialist and play a key role in supporting and optimizing state-of-the-art automated warehouse and material handling solutions. You will ensure stable system operations by managing incidents, performing technical investigations, and coordinating corrective actions.

Key responsibilities

• Manage and resolve incidents related to material handling equipment, warehouse control systems, and automation software.
• Perform technical troubleshooting, system analysis, and root‑cause investigations.
• Monitor system performance, analyze logs, alarms, database information, and transaction flows.
• Investigate integrations between software platforms, automation systems, and external applications.
• Document findings and communicate status, recommendations, and resolutions to customers and internal stakeholders.

Required profile

• Knowledge of automated warehouse systems, material handling systems, or industrial automation.
• Understanding of warehouse management systems (WMS) and warehouse control systems (WCS).
• Experience in technical troubleshooting and incident management.
• Familiarity with system integrations, interfaces, APIs, and message‑based communication.
• Ability to analyze system logs, alarms, transaction data, and technical documentation.

Required skills

• SQL and relational database experience.
• PLC‑controlled environment knowledge.
• API and interface integration skills.