Senior Product Manager – Operations

About the role

As a Senior Product Manager – Operations you will join Westwing’s Technology team in Munich to shape the next generation of supply‑chain and fulfilment systems across Europe. Working at the intersection of business and technology, you will translate strategic goals into scalable SaaS and in‑house solutions that drive efficiency from sourcing to customer delivery.

Key responsibilities

• Partner with Sourcing, Logistics, Warehouse and Operations stakeholders to define and own the roadmap for supply‑chain and fulfilment platforms.
• Translate operational needs into functional specifications, set KPIs and measure outcomes against company OKRs.
• Coordinate implementation and rollout of new capabilities with SaaS vendors and integration partners.
• Manage the full product lifecycle of internal tools, from prioritisation through delivery and continuous improvement.
• Identify automation and optimisation opportunities, leveraging AI and emerging technologies.
• Make build‑versus‑buy decisions to guide the balance between SaaS solutions and custom tooling.

Required profile

• 5+ years of product management experience in e‑commerce, retail or logistics.
• Deep understanding of fulfilment and warehouse operations, including OMS, WMS or ERP systems.
• Proven record of implementing and integrating SaaS solutions.
• Strong project‑management and Agile experience, with a data‑driven mindset.
• Fluent English communication and stakeholder‑influence skills.

Required skills

• Excel
• SQL
• AI tools
• OMS (Order Management System)
• WMS (Warehouse Management System)
• ERP (Enterprise Resource Planning)

What we offer

• Permanent contract in a vibrant Munich office.
• Opportunity to impact a fast‑growing European e‑commerce leader.
• Collaborative, cross‑functional environment with cutting‑edge technology.