Workplace Manager – Facilities Operations in Frankfurt

About the role

We are a fast‑growing US‑based technology company expanding in Germany. We are looking for a Workplace Manager (Facilities Manager) to lead the new Frankfurt site. The role starts on a 12‑month fixed‑term contract with a clear path to permanent employment.

Key responsibilities

• Develop and own workplace experience and facilities operations for the Frankfurt location.
• Build and lead the local workplace team, including hiring, training and coaching of both contract and full‑time staff.
• Manage relationships with third‑party custodial vendor and internal teams to maintain top‑tier facility standards.
• Oversee vendor management, contracts, onboarding, insurance coordination and performance monitoring.
• Design and run a preventative maintenance programme to ensure reliable operations.
• Supervise administrative services such as mail, calendars, food & beverage, copiers, supplies and employee services.
• Act as primary contact for candidates, colleagues and visitors on site.
• Lead continuous‑improvement projects together with Operations, IT/Network and Security.
• Serve as Safety Lead for health and safety initiatives and manage facilities equipment vendors.
• Handle internal service tickets via the ticketing platform, ensuring timely resolution.
• Champion company policies on safety, attendance and security.

Required profile

• Minimum 5 years of management experience, including at least 3 years in corporate workplace and 1 year in operations.
• Bachelor’s degree or equivalent experience.
• Strong verbal and written communication skills.
• Proven leadership ability to inspire teams and drive change.
• Dependable, personable team player with excellent collaboration skills.
• Strong organisational and planning capabilities in a dynamic environment.

Required skills

• Proficiency with Google Docs.
• Proficiency with Google Sheets.
• Experience using Slack for team communication.