Business Operations Specialist

About the role

Usturbalance is an emerging AI infrastructure startup looking for a Business Operations Specialist to support the Head of Operations and the leadership team. You will help build scalable operational structures, improve internal tools, and ensure smooth day‑to‑day coordination across a fast‑growing, international organization.

Key responsibilities

• Assist the Head of Operations in driving structured execution and operational excellence.
• Roll out, administer, and continuously improve internal SaaS tools such as CRM platforms, managing permissions and access groups.
• Prepare and maintain internal presentations, ensuring PowerPoint templates and brand assets stay consistent.
• Develop and refine scalable operational processes and documentation.
• Coordinate day‑to‑day operational activities to keep teams aligned.

Required profile

• 2+ years of experience in operations, project coordination, or a similar function.
• Experience supporting senior leadership in a fast‑paced environment.
• Structured, proactive, and solution‑oriented working style.
• Professional‑level English; German is a plus.

Required skills

• Microsoft Office (including PowerPoint).
• HubSpot or similar CRM platforms.
• Jira or comparable SaaS project‑management tools.

What we offer

• Competitive salary with performance‑based incentive.
• Hybrid work model (on‑site in Heidelberg + remote flexibility).
• Flat hierarchy, rapid decision‑making, and a diverse international team.
• Modern office near Heidelberg Hauptbahnhof and high‑quality hardware.