Front Office Agent (m/f/d)

Ennismore · Frankfurt

New

Junior 🇬🇧 English

Job description

About the role

Ennismore is looking for a Front Office Agent for its 25hours hotels in Frankfurt, where guests are made to feel enthusiastic rather than just content. The team describes itself as young, informal and diverse, with flat hierarchies and the chance to get a taste of other departments.

Key responsibilities

Make sure guests are not just contented but enthusiastic
Keep calm and handle peak check-in times smoothly
Prepare for each shift and leave the front office clean at the end of it

Required profile

Completed a hotel business training course and has some professional experience
Fluent German and English
Able to inspire colleagues as well as guests
Knows the town and can give guests tips

What we offer

Full-time work four days a week, with no reduction in pay or holidays
Part-time employment, mini-jobs and other adjustments possible
Three days off every week and flexible free time
Free accommodation of up to 10 nights per year at 25hours hotels
Generous discounts on Ennismore bars and restaurants and worldwide hotel bookings
Offers from cooperation partners and staff parties

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Published 5 hours ago

Expires 1 month from now

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Ennismore

Frankfurt

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