IT Operations & Cybersecurity Specialist

About the role

Join Sacred Byte, a Berlin‑based managed security services provider, as an IT Operations & Cybersecurity Specialist. You will support client environments remotely while deepening your expertise in security and infrastructure management.

Key responsibilities

• Provision and manage users, groups, and licences in Microsoft 365 or Google Workspace.
• Onboard Windows and macOS laptops into MDM solutions and coordinate remote device handovers.
• Triage first‑line support tickets (password resets, access requests) and escalate complex issues.
• Run weekly maintenance checks: patch status, backup logs, security alerts.
• Document fixes and create runbooks for repeatable processes.
• Contribute ~20% of time to security projects such as CVE research, laptop hardening scripts, incident‑response playbooks, and ISO 27001 checklist development.

Required profile

• 2+ years of hands‑on experience in IT operations, helpdesk, or systems administration.
• Proven admin skills in Microsoft 365 or Google Workspace.
• Comfortable with MDM platforms (Intune, Jamf, or similar).
• Proficient in at least one scripting language (PowerShell, Bash, or Python).
• Strong written and spoken English; German is a plus.
• Reliable internet connection and a professional remote workstation.
• Self‑directed and comfortable working asynchronously across time zones.

Required skills

• Microsoft 365
• Google Workspace
• Intune
• Jamf
• PowerShell
• Bash
• Python

What we offer

• Competitive hourly rate of €12–16, paid in EUR.
• Full autonomy with an async‑first remote culture.
• Opportunity to grow into a larger role as the company scales.
• Occasional video syncs during CET‑compatible hours.