Legal Operations Manager

About the role

This is a hands‑on opportunity to shape legal operations in a fast‑growing, product‑led SaaS organization. You will build the systems, processes and workflows that allow the business to scale while managing contractual risk, working closely with go‑to‑market, operations, security and leadership teams.

Key responsibilities

• Review and support negotiation of commercial agreements such as NDAs, DPAs, SaaS contracts, vendor agreements, order forms and security addendums.
• Identify legal, commercial and compliance risks in contract language and escalate high‑risk issues to external counsel.
• Coordinate external legal advisors and translate their recommendations into clear guidance for internal stakeholders.
• Design, implement and maintain legal operations workflows, including contract intake, tracking, approval processes and documentation structures.
• Organise and maintain legal repositories, ensuring contracts, templates, clauses and obligations are easily accessible.
• Develop and continuously improve legal templates, fallback clauses, playbooks and standardized contract language.
• Enhance legal tooling across platforms such as Google Drive, Notion, HubSpot, PandaDoc and other business systems.
• Support vendor due diligence and contract‑related compliance requirements, including security and privacy documentation.
• Educate internal teams on legal processes to ensure proper routing and handling of contract requests.

Required profile

• Experience as a paralegal, legal operations professional, contract manager, legal counsel or similar role within a SaaS, technology company or law firm.
• Strong understanding of commercial contracts, including SaaS agreements, NDAs, DPAs, vendor agreements and customer order forms.
• Proven ability to review standard agreements and determine when escalation to legal counsel is needed.
• Experience working with external legal counsel and translating legal input into business‑friendly guidance.

Required skills

• Google Drive
• Notion
• HubSpot
• PandaDoc