Night Auditor – 4‑day week at 25hours Hotels

About the role

Join the vibrant team at 25hours Hotels in Hamburg as a Night Auditor. You will be the first point of contact for guests during the night shift, ensuring a smooth and memorable stay while enjoying a flexible 4‑day work week.

Key responsibilities

• Welcome and assist guests arriving late or staying overnight.
• Handle check‑ins, check‑outs, and billing inquiries.
• Maintain accurate nightly financial reports and statistics.
• Provide local insider tips and recommendations for Hamburg attractions.
• Collaborate with the day‑shift team to ensure seamless handover.

Required profile

• Hospitality apprenticeship or relevant training is a plus.
• First experience at a hotel reception is desirable.
• Enthusiastic, friendly, and able to inspire both guests and colleagues.
• Flexibility to work night hours and adapt to a 4‑day schedule.

Required skills

• Strong verbal communication with guests.
• Basic knowledge of front‑desk procedures and guest services.

What we offer

• Full‑time 4‑day work week without reduction in pay or holidays.
• Ten complimentary hotel nights per year across all 25hours locations.
• Generous discounts on bars, restaurants, and worldwide hotel bookings.
• Options for part‑time, mini‑jobs, or other flexible arrangements.
• Monthly allowance for gym membership or public transport (HVV) tickets.
• Access to staff parties and a lively, informal work culture.