Retail Operations Manager

About the role

As a Retail Operations Manager at Anker Innovations, you will lead the Field Force, Merchandising, and Store Staff teams across Western Europe, with a primary focus on Germany. You will ensure that our consumer‑electronics brands are presented consistently and effectively in stores, bridging strategy and day‑to‑day execution.

Key responsibilities

• Manage and support Field Force, Merchandising, and Store Staff teams across Western Europe, especially Germany.
• Develop briefs for merchandising activities and coordinate POS materials, fixtures, and displays with internal teams.
• Oversee store coverage, visit schedules, and merchandising execution throughout the region.
• Train, motivate, and align store staff and field teams with retail priorities.
• Monitor compliance with brand standards and retail KPIs, maintaining databases for fixtures, performance, and reporting.
• Collect field insights and provide recommendations to improve retail programs and execution standards.
• Collaborate with sales, retail, and trade marketing on product launches, activations, and campaigns.
• Partner with agencies for recruitment, onboarding, and training of Field Force and Merchandising staff.
• Support scaling of retail operations as the presence expands into additional Western European markets.

Required profile

• A degree in Business, Marketing, or a related field.
• 2–4 years of experience in retail operations, field‑team management, or merchandising.
• Experience managing or coordinating outsourced teams through agencies is a plus.
• Strong organizational and people‑management abilities.
• Fluency in German and English with excellent communication skills.
• Based in Düsseldorf with willingness to travel within Germany and across the region.

Required skills

• Excel
• Reporting tools
• Database management