Senior Manager, Transport & Carrier Operations (EU)

About the role

eBay is seeking a Senior Manager to lead transportation and carrier operations across its European network. The role is responsible for ensuring reliable, efficient and scalable movement of shipments both inbound and outbound, while supporting the company’s growth ambitions.

Key responsibilities

• Coordinate day‑to‑day transportation activities across multiple markets, covering facilities and pick‑up/drop‑off locations.
• Monitor capacity, shipment flows and carrier performance to maintain optimal network efficiency.
• Partner with carrier and network partners to resolve service issues and meet agreed service levels.
• Identify operational bottlenecks, lead root‑cause analysis and implement preventive measures.
• Define, track and report on benchmarks such as timeliness, efficiency, scan compliance and exception rates.
• Analyze operational data to surface trends, risks and improvement opportunities.
• Collaborate with cross‑functional teams (Operations, Product, Finance, Customer Experience, warehouses) to enhance processes and scalability.
• Communicate performance insights and risk assessments to leadership and stakeholders.

Required profile

• Proven experience in transportation, logistics or supply‑chain operations within a complex, multi‑market environment.
• Demonstrated ability to lead large teams and manage cross‑functional projects.
• Strong analytical mindset with a focus on data‑driven decision making.
• Excellent stakeholder management and communication skills.

Required skills