Technical Account Manager - DACH

About the role

Camunda is looking for a Technical Account Manager (TAM) to act as a trusted technical advisor for its most strategic enterprise customers in the DACH region. You will guide clients through the entire Camunda adoption journey, helping them translate process‑orchestration visions into measurable business value while ensuring smooth, scalable platform deployment.

Key responsibilities

• Serve as the primary technical contact for designated enterprise customers, leading them through onboarding, adoption and ongoing operations.
• Design and execute tailored technical adoption plans that maximise business outcomes and long‑term success.
• Provide hands‑on guidance, best practices and advisory services to both business and technical stakeholders.
• Conduct platform health checks, manage escalations and advocate for customer needs across Camunda teams.
• Collaborate with Customer Success Managers, Consulting, Support, Product, Engineering, Sales and Pre‑Sales to drive measurable outcomes.
• Spend time on‑site with accounts for key milestones (up to 50% during busy periods) to deepen partnerships.

Required profile

• Minimum 3 years experience as a Technical Account Manager or comparable role in enterprise software.
• Strong technical background with hands‑on experience in a high‑level programming language (Java, C# or Python).
• Solid understanding of modern solution architectures, DevOps practices and Kubernetes.
• Proven ability to build trusted relationships and convey complex technical concepts to diverse audiences.
• Fluent German language skills.

Required skills

• Java
• C#
• Python
• Kubernetes
• AWS (e.g., Solutions Architect)
• Azure (e.g., Solutions Architect Expert)
• CKAD / CKA certifications

What we offer

• Competitive, transparent compensation with location‑based salary ranges.
• Equity participation through a Virtual Stock Option Plan.
• Remote‑first work model with flexible home‑office budget and co‑working support.
• Annual in‑person events, team off‑sites and local meet‑up budgets.
• Comprehensive health, wellbeing and retirement benefits, plus a Live Well Lifestyle Spending Account.
• Professional development budget up to $1,000 per year for courses, certifications or books.