Warehouse Trainer & Quality Coordinator

About the role

We are seeking a Trainer & Quality Coordinator to develop the skills of our warehouse teams and ensure that daily operations meet high‑quality standards. You will lead onboarding, provide ongoing coaching, and support continuous improvement across our contract logistics environment.

Key responsibilities

• Deliver onboarding and operational training covering safety, equipment handling, receiving, picking, packing, inventory, and shipping.
• Create and update training materials such as SOPs, work instructions, presentations, and job aids.
• Maintain training records, certifications (e.g., forklift/MHE), and skill matrices.
• Support refresher training and day‑to‑day coaching on warehouse processes.
• Monitor quality standards, conduct internal checks on order accuracy, labeling, scanning, and packaging.
• Assist investigations of quality issues and document corrective actions.
• Track key quality indicators including order accuracy, inventory accuracy, and damage rates.
• Ensure SOPs are up‑to‑date and followed; support safety training and compliance.
• Identify improvement opportunities, participate in customer meetings, and collaborate on workflow optimisation.

Required profile

• Degree in Logistics, Supply Chain, Business or equivalent experience (preferred but not mandatory).
• Experience in warehouse operations, logistics or 3PL environment.
• Basic understanding of logistics processes (receiving, picking, packing, shipping, inventory).
• Interest or initial experience in training, quality or auditing activities.
• Fluency in English and German.

Required skills

• Forklift/MHE operation
• Warehouse Management System (WMS) usage
• Train‑the‑Trainer certification (optional)
• ISO Auditor certification (optional)
• Lean Six Sigma knowledge (optional)