Head of Operations Europe – Import, Export & Customer Service
CSG Talent · Francfort-sur-le-Main
Stellenbeschreibung
About the role
We are seeking a dynamic Head of Operations for Europe to lead import, export and customer service activities for a leading medical equipment manufacturer. Based in Frankfurt, you will oversee more than 20 customer service teams and ensure seamless delivery of finished goods across the continent.
Key responsibilities
- Manage and continuously optimise European logistics processes, ensuring compliance with national and international regulations.
- Oversee timely processing of export orders and coordinate with hospitals and B2B partners.
- Lead the customer service function, supervising 20+ team members and two team leaders.
- Collaborate with country subsidiaries, specialist departments and internal stakeholders on demo units and service requests.
- Drive digitisation and process improvement initiatives to support international growth.
Required profile
- Minimum 10 years of experience leading large logistics, supply‑chain or customer‑service teams.
- Proven track record of streamlining and digitising operational processes.
- Hands‑on experience with import and export procedures, invoicing and customs compliance.
- Fluent English and German nationality, with the legal right to work in Germany.
Required skills
- Proficiency in SAP.
What we offer
- Competitive salary up to €110,000 plus performance bonus.
- Opportunity to shape the European operations of a fast‑growing global medical‑equipment leader.
- Dynamic, international work environment based in Frankfurt.
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Veröffentlicht vor 3 Tagen
Läuft ab in 1 Monat
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CSG Talent
Francfort-sur-le-Main
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