Restaurant Onboarding Specialist
Wolt · Berlin
Stellenbeschreibung
About the role
Wolt is looking for a Restaurant Onboarding Specialist to guide high‑profile restaurant partners through their first steps on the platform. You will be the primary contact during onboarding, ensuring a smooth transition and setting the foundation for long‑term success.
Key responsibilities
- Own the end‑to‑end onboarding experience for strategically important restaurant partners.
- Lead projects that improve onboarding efficiency, scalability and partner satisfaction.
- Train partners on Wolt tools, share best practices and ensure confidence from day one.
- Collaborate with sales, operations and account‑management teams for seamless handovers.
- Monitor early‑stage quality and satisfaction, proactively resolving issues.
- Analyse data to identify growth opportunities and recommend actions.
- Maintain accurate, engaging venue content and visuals on the platform.
- Mentor newer onboarding colleagues and share knowledge.
Required profile
- Experience in onboarding, account management or partner‑facing operations, preferably with high‑value clients.
- Strong project‑management capabilities from planning to execution.
- Excellent communication and relationship‑building skills.
- Detail‑oriented, organized and able to juggle multiple priorities.
- Data‑savvy with the ability to draw insights for decision‑making.
Required skills
Questions fréquentes
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Veröffentlicht vor 21 Stunden
Läuft ab in 1 Monat
17 Ansichten · 0 Bewerbungen
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Wolt
Berlin
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