Value Consultant

About the role

We are looking for a commercially driven Value Consultant to join Doodle’s Customer Success team in Berlin. In this hybrid role you will own a portfolio of enterprise accounts across EMEA and North America, driving onboarding, adoption, expansion and renewal while working closely with Sales.

Key responsibilities

• Conduct presales value discovery with enterprise prospects, building tailored ROI models based on the prospect’s revenue, cost base and desired outcomes.
• Present and defend business cases to economic buyers, maintaining focus on value rather than discounting.
• Lead structured onboarding for new enterprise customers, aligning delivery with the promised business case.
• Run value reviews at 3‑ and 6‑month intervals to verify realized outcomes against baseline metrics.
• Identify and qualify expansion opportunities, creating rigorous, customer‑specific business cases for growth.
• Collaborate closely with Account Executives to hand over qualified, quantified expansion opportunities.

Required profile

• Proactive, commercially minded professional with experience managing enterprise accounts.
• Strong analytical ability to quantify business impact and build defensible ROI models.
• Excellent communication skills for presenting to senior stakeholders and economic buyers.
• Ability to build trusted relationships and influence cross‑functional teams.

Required skills