Client Advisor – Luxury Fashion Retail (Düsseldorf)

About the role

As a Client Advisor for Saint Laurent in Düsseldorf‑Breuninger, you will deliver an unforgettable, sophisticated experience to every visitor and client. You will act as the brand’s ambassador, combining sales expertise with a deep passion for fashion to build lasting relationships.

Key responsibilities

• Provide outstanding client and after‑sale service, ensuring each guest feels valued.
• Identify client needs, anticipate future requests, and create personalized, timeless looks.
• Develop and maintain a robust client portfolio to drive proactive business growth.
• Achieve and exceed individual sales targets and key performance indicators.
• Communicate professionally and authentically with clients and colleagues.
• Utilise all available tools and technologies to optimise sales opportunities.
• Support front‑ and back‑of‑house teams, fostering a collaborative store environment.
• Adhere to company policies, operational procedures, and brand standards.

Required profile

• Proven experience in high‑end fashion, accessory retail, luxury hospitality, or premium customer service.
• Strong personal taste and passion for fashion culture.
• Business‑oriented mindset with an entrepreneurial spirit.
• Open‑minded, audacious, and authentic.
• Team player with the ability to multitask in a fast‑paced environment.
• Quick learner comfortable with new tools and technologies.
• Excellent written, oral, and listening skills in English and German.
• Adaptable and sees change as an opportunity for growth.

Required skills