Sales Solutions Consultant – Client Onboarding & Pre‑Sales

About the role

Pliant is looking for a Sales Solutions Consultant to join its go‑to‑market team. The role bridges pre‑sales, onboarding and early adoption for large enterprise clients, ensuring they move from signed contract to first spend on the platform.

Key responsibilities

• Own the end‑to‑end path to first spend for large clients, driving implementation from signed deal through go‑live.
• Support pre‑sales on complex deals, accelerating closure with hands‑on product expertise.
• Identify and resolve adoption blockers such as UX questions, configuration issues and product guidance without needing an engineer.
• Collaborate regularly with Technical Solution Engineering, establishing fast hand‑offs and shared metrics.
• Develop and maintain SOPs for highly technical issues (API failures, integration challenges) together with the engineering team.

Required profile

• 5+ years in a customer‑facing revenue role (solutions consulting, sales engineering, onboarding or account management), preferably in fintech, payments or B2B SaaS.
• Proven ability to own client relationships independently while knowing when to involve technical experts.
• Experience designing and explaining integration concepts (APIs, SFTP/file flows, data mapping, permissions, security).
• Full‑ownership mentality and comfort working in a fast‑moving, “build‑the‑plane” environment.
• Fluent English; French or Spanish strongly preferred.

Required skills

• APIs
• SFTP/file flows
• Data mapping
• Permissions management
• Security considerations for integrations

What we offer

• Attractive remuneration and flexible hybrid work model (Berlin, London, Paris or Lisbon).
• Choice of operating system (Windows or Mac) and company card with monthly allowance.
• Flat hierarchy, transparent communication and direct access to senior sales and engineering leadership.
• Opportunities to shape the boundary between commercial and solution engineering functions.