Senior Engagement Manager, Forward Deployed Engineering (FDE)

About the role

Databricks is looking for a Senior Engagement Manager to lead and scale its Forward Deployed Engineering (FDE) motion across a Business Unit or region. The role suits someone hands-on with data and AI technologies who wants to move into a customer-facing, sales-aligned leadership position. It is a quota-carrying position that embeds FDE into the company's platform growth so customers get measurable business value.

Key responsibilities

• Lead the FDE motion in the assigned region, working closely with Sales, Delivery and Field Engineering leadership.
• Drive adoption and expansion by positioning and selling standard and customized FDE and training offerings from discovery through closing.
• Integrate services into platform deals so customers achieve measurable outcomes.
• Act as a technical-commercial bridge: take part in architecture discussions, scope solutions and guide customers toward successful implementations.
• Shape account strategies by aligning service offerings with client goals and transformation roadmaps.
• Co-sell with partners (GSIs, RSIs, cloud providers) and build joint account strategies.
• Showcase deep technical knowledge of Databricks and data/AI platforms to scope engagements and lead technical conversations.
• Coach and mentor junior Engagement Managers.

Required profile

• Background in customer-facing roles such as consulting, solutioning and executive engagement, able to hold architecture-level discussions.
• Deep industry expertise and the ability to speak the customer's language and show relevant use cases.
• Experience in professional services sales and delivery leadership, ideally in the Data & AI domain.
• Ability to travel to customers about 20% of the time.

Required skills

• Solid technical knowledge of data and AI platforms, preferably Databricks, with the ability to scope and solution services engagements.
• Program management and delivery oversight, aligning cross-functional teams to customer outcomes.
• Communication, influencing and negotiation skills with executives, technical teams, partners and internal stakeholders.