On‑Site IT Support – Production Floor

About the role

We are looking for an on‑site IT support professional to ensure the smooth operation of production‑floor technology. You will work directly in the plant, keeping machines and systems connected, synchronized, and available for manufacturing.

Key responsibilities

• Provide on‑site IT support on the production floor.
• Verify that production machines and related systems are properly connected and synchronized.
• Check and maintain network connectivity between machines, production systems, and the broader IT infrastructure.
• Support the operation and availability of production‑related IT systems.
• Identify, document, and troubleshoot technical issues directly in the plant.
• Coordinate with production, maintenance, IT, and external support teams to resolve incidents.
• Assist with basic hardware, software, and network‑related tasks in the production environment.

Required profile

• Experience in IT support, production IT, plant support, maintenance, or a similar technical role.
• Basic understanding of networks, IT infrastructure, hardware, and system connectivity.
• Interest in working directly in a production or plant environment.
• Hands‑on mentality, structured and solution‑oriented work style.
• Strong communication skills with production and technical teams.
• German language proficiency required; English is an advantage.
• Experience in automotive production or industrial manufacturing is a plus.

Required skills

• Network connectivity
• IT infrastructure
• Hardware and software troubleshooting
• Manufacturing Execution Systems (MES)
• Shop‑floor IT
• Industrial networks
• OT/IT interface knowledge

What we offer

• Work‑life balance with flex and remote working options.
• Up to 33 days of vacation.
• Job ticket and health & fitness programs.
• Corporate benefits, employee discounts, and international working atmosphere.
• Flat organisational structure and individual training options.