This job is no longer available
This job expired on 14/08/2026. It no longer accepts applications.
Receptionist (m/w/d) – Guest Services
Marriott International · Cologne
Job description
About the role
Join the Guest Experience team at a leading hotel in Cologne and be the first point of contact for guests. You will ensure smooth check‑in and check‑out processes while delivering memorable, personalized service throughout each stay.
Key responsibilities
- Provide front‑desk guest assistance, including check‑in, check‑out and handling special requests.
- Deliver excellent customer service and manage guest complaints promptly and professionally.
- Coordinate with housekeeping and technical teams to ensure rooms are ready and issues are resolved.
- Process operational needs, complete reports and share local area highlights with guests.
- Maintain a safe, clean work environment and adhere to company policies.
Required profile
- High school diploma or equivalent (GED).
- No prior work experience required.
- No supervisory experience needed.
- Ability to stand, walk and lift objects up to 10 lb without assistance.
Required skills
What we offer
- Full‑time permanent contract.
- Opportunity to develop a career in hospitality with a global brand.
- Inclusive and diverse workplace culture.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Germany.
Salaries by job title
- Sales Manager – Photovoltaik, Wärmepumpe & intelligente Energiesysteme 12
- Financial Controller (m/w/d) 11
- Key Account Manager (m/w/d) 10
- Controller (m/w/d) 8
- Junior Mobile Developer (Android/iOS) – Frankfurt 7
- Assistenzarzt (m/w/d) in Weiterbildung – Allgemeinmedizin 7
- Business Development Manager 7
- Ausbildung zum Elektroniker für Betriebstechnik (m/w/d) 7
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Marriott International
Cologne
Related job offers
-
Techniker (m/w/d) im Hotelbetrieb
Motel One Group Cologne -
Night Auditor (m/w/d)
Marriott International Cologne -
Receptionist – Guest Services
Marriott International Cologne -
Culinary Kitchen Assistant (m/w/d)
Nestle Operational Services Worldwide SA Singen -
Koch (m/w/d) in Frankfurt – Vollzeit
Nestle Operational Services Worldwide SA Frankfurt am Main