Senior Site Reliability Engineer (SRE) m/f/x

About the role

Makersite, a platform for product lifecycle management (PLM) focused on sustainable product development and digital collaboration, is hiring a Senior Site Reliability Engineer. The role is fixed and permanent, remote within Germany, and requires the candidate to live in Germany with a legal working permit or residence permit. It combines infrastructure management, incident handling, backup and release management, and stakeholder coordination.

Key responsibilities

• Maintain and manage new and existing infrastructure, balancing proactive and reactive maintenance
• Identify technical problems and bottlenecks and resolve them with the engineering team
• Keep infrastructure and processes compliant with ISO standards and help maintain the certifications
• Support production environments so tools and applications run smoothly
• Manage system backups and ensure RTO and RPO targets are met
• Assist in managing software releases to minimise disruption and maximise uptime
• Take part in an off-duty or pager duty rotation for round-the-clock support
• Lead postmortems after system disruptions and help prevent future incidents
• Monitor system alerts and plan server capacity
• Manage stakeholders' expectations and handle competing priorities

Required profile

• Bachelor's degree in computer science, IT or a related field
• 7+ years in site reliability engineering or a similar role, including 3+ years in SRE, DevOps or related infrastructure roles
• Experience supporting or coaching less experienced team members
• Ability to work in an on-call capacity and to deal with context switching
• Resides in Germany with a legal working or residence permit

Required skills

• Alerting and observability in production systems (Prometheus, Grafana, CloudWatch)
• Cloud platforms, preferably AWS (ECS, EC2) or Azure
• Terraform and Ansible
• Incident management, postmortems and backup management (RTO/RPO)
• Disaster recovery planning and testing
• Release management processes
• Python

What we offer

• Competitive salary reflecting skills and experience
• 30 days of paid time off
• Remote-first flexibility, with optional in-person collaboration in Stuttgart or Berlin depending on the role
• Learning and development budget
• Choice of Apple or Microsoft work equipment