Test & Support Expert – Broadcast Video
RIEDEL Communications GmbH · Wuppertal
Job description
About the role
RIEDEL Communications is seeking a Test & Support Expert for its Broadcast Video portfolio. You will ensure the quality and reliability of new hardware, firmware and software releases for MediorNet TDM Video solutions.
Key responsibilities
- Develop, define and execute release test cases for new products and document results.
- Perform exploratory and user‑acceptance testing, log bugs in Jira and work with R&D, Product Management and Support to resolve them.
- Provide second‑ and third‑level technical support for internal and external customers.
- Deliver internal training and knowledge‑transfer sessions for global support and professional services teams.
Required profile
- Proven experience in broadcast, live event production or television environments with strong knowledge of SDI and IP video technologies.
- Good understanding of IP networking concepts such as VLANs, IGMP, PTP and switch configuration.
- Experience with Windows and Linux environments; familiarity with virtualization, monitoring tools and cloud video processing is a plus.
- Strong analytical, troubleshooting and problem‑solving skills combined with a structured, quality‑focused working style.
Required skills
- SDI
- IP video
- SMPTE 2110
- VLAN, IGMP, PTP
- Windows
- Linux
- Virtualization
- Monitoring tools
- Cloud video processing
- Jira
What we offer
- Flexible working time system with hybrid mobile working.
- Individual development and training opportunities.
- Inclusive, diverse culture focused on personal growth.
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RIEDEL Communications GmbH
Wuppertal